Privacy Policy


Nirvana Gems and Jewels is committed to protecting your privacy and fully respects your desire to understand how your information will be handled and used. Nirvana Gems and Jewels will ensure that all relevant legislation is complied with when handling any of your personal information.

This Privacy Policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be used and stored by us.
Please read it carefully to understand our practices regarding your personal information and how we will treat it.

References in this Privacy Policy to “we”, “us”, “our” or “Nirvana Gems and Jewels” are to Nirvana Gems and Jewels. For the purpose of data protection legislation, we are a data controller.

What personal information do we collect from you and how?

We collect and use information about you to ensure that we can continue to provide you with an excellent online shopping experience.
Accordingly we may collect the following information about you:

Information that you provide by filling in enquiry forms on our website Such information provided at the time of registering to use our website or requesting further services including, for example, name, home and/or business address, email address, telephone number, demographic information such as age and/or other information that may identify you as an individual. We may also ask you for information when you make an enquiry or when you report a problem with our website.

If you contact us, we may keep a record of that correspondence.
Details of your visits to our website including, but not limited to, traffic information, location information, weblogs and other communication information, whether this is required for our own billing purposes or otherwise and the resources that you access.

How this information may be used, including anyone it might be shared with

We may use your personal information that you provide to our website, for example, to respond to your requests and to provide you with our product offerings. We may also use your personal information to maintain our internal record keeping and/or share it with our group companies for internal marketing or other purposes. In addition, we may send you notices (for example, in the form of e-mails, mailings, and the like), and otherwise correspond with you, about products and events sponsored by us that we think might interest you.

We may disclose your personal information to third parties in certain circumstances, namely:

We may employ other companies and individuals to perform functions on our behalf. Examples include delivering products, sending postal mail, analysing data and providing marketing assistance. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further,
they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection legislation.
In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets.
If our or substantially all of our assets are acquired by a third party, in which case personal information held by us about our customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our
Terms and Conditions and other agreements; or to protect our rights, property, or safety, or those of our customers, or others.
This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We may also disclose such information to government authorities, and to other third parties when compelled to do so by government authorities or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of our website, or anyone else that could be harmed by such activities. Additionally, we cooperate with law enforcement inquiries
and other third parties to enforce laws, intellectual property rights and other rights.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

Marketing opt - in position

When you make an enquiry or a purchase in one of our stores, you will be given the option to opt-in to receive Nirvana Gems and Jewels marketing communications.
We will only send you marketing communications where you have consented to receive them and using your preferred channels of communication.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Nirvana Gems and Jewels.

At all times we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed, if you choose to do so.
Any e-mail we send you will contain an automated unsubscribe link so that you can opt-out of that particular mailshot.
Simply follow the directions in the e-mail. Alternatively, you can change your preferences or opt out of all emails or other communications by contacting Nirvana Gems and Jewels by email at


Access to information

Should you wish to know more about what information we hold about you including making changes to, or requesting the deletion of, information that we hold about you, you are entitled by law to make a Data Subject Request. You can make such a request by emailing us at (quoting “Data Subject Request”).

Please note that we may need to exclude certain information as part of your request, e.g., in order to protect the privacy of other individuals or if we are permitted to exclude the information for legal or other reasons.


Changes to our privacy policy

Any changes made to Nirvana Gems and Jewels Privacy Policy will be posted on this page and effective upon posting. You are encouraged to check this website periodically to learn more about the information that we collect, use and share. This Privacy Policy is incorporated into, and forms part of, the Terms and Conditions of our website, which governs your use of our website.