Shipping & Tracking
How much do I pay for shipping & How long will it take my jewelry to arrive?
All over India: Free Shipping on Prepaid Orders
Prepaid Orders: Free Shipping
COD Orders: 50 Rs applicable
International Shipping: Standard $10 & Express $30
Standard Shipping: 10-12 Business Days
Express Shipping : 4-6 Business Days
All shipping times do not account for any unforeseen delays on the courier's end.
Please also note that due to Customs in Colombia and Mexico, shipments to these countries may experience delays.
Please also note that for the following countries, standard delivery is currently 14-30 days:
Cayman Islands, Dominica, Guadeloupe, Honduras, Libya, New Caledonia, Fiji, Nicaragua, Trinidad and Tobago.
Please note: Our carrier is operating with the utmost caution to protect our customers and the delivery workers. Unfortunately, this may add to unavoidable delivery delays.
We appreciate your patience and understanding during this time.
Where in the world your jewelry ship to?
We are excited to deliver our one-of-a-kind jewelry to women worldwide as we ship from Jaipur, India.
We deliver with our trusted logistics partners like FedEX, UPS, DHL etc. All international packages are carefully handed over to the local post office for final delivery.
Kindly note: We do not ship to PO Boxes, APO or FPO addresses at this time.
Please also note that we currently cannot deliver to the following countries: Bonaire, French Guiana, French Polynesia; Martinique, Myanmar, Reunion, Somalia, South Sudan, Syria, Tokelau, Turkmenistan, Yemen.
How do I track my order?
If you have an account with us log in and check the status of your order. If it
says fulfilled, it means your order has been dispatched.
Once your order is dispatched you will receive a mail from us with the tracking
number of the parcel and the tracking URL where you can track the progress of
the parcel.
Please make sure you fill in your email id so that we can send you the
tracking info.
We’ll always send a tracking number via email within 24 hours of your order. You can also send us a quick message at care@nirvanagemsandjewels.com and we'll be happy to track it for you.
Can I have my order shipped as a gift?
We love that you are choosing our one-of-a-kind jewelry as a gift for a special person in your life. All our jewelry is shipped in a beautiful jewelry box and without an invoice.
This way, you can have your jewelry sent directly to the lucky person you’ve chosen for your surprise!
Will I have to pay for International taxes and duties?
Nirvana Gems and Jewels cannot control these costs and is not responsible for any duties/taxes applied to your package, so you will be responsible for paying additional charges if they apply.
In rare cases you might be contacted by customs to submit an invoice. In this case, you can simply forward our order confirmation email which you’ve received when placing your order.
If you should decide to decline a package you will be refunded minus a fee for returning the item to us and restocking it.
For international shipments outside of the USA, all website prices are exclusive of sales tax. VAT is not collected at checkout. Nirvana Gems and Jewels is not responsible for VAT and customs fees which will be charged to the customer directly by the shipping service provider.
Do you ship on weekends or bank holidays?
All orders ship Monday – Friday, excluding weekends and official bank holidays.